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Revista médica de Chile

versão impressa ISSN 0034-9887

Resumo

MENDOZA LLANOS, Rodolfo. Job satisfaction and organizational culture as predictors of absenteeism. Rev. méd. Chile [online]. 2015, vol.143, n.8, pp.1028-1033. ISSN 0034-9887.  http://dx.doi.org/10.4067/S0034-98872015000800010.

Background: Absenteeism caused by sick leaves generates an important economic burden. Aim: To determine if job satisfaction, psychological climate, hierarchic level and age are predictors of absenteeism caused by sick leaves. Material and Methods: FOCUS-93 survey that measures organizational culture and the satisfaction scale of Warr, Cook and Wall were distributed to 1387 workers of a hospital and answered by 874. Absenteeism data was obtained from the justified absenteeism registry of the Chilean Health Services. Results: Absenteeism is influenced by job satisfaction and organizational culture. Age has no influence. Hierarchic level has a negative influence on absenteeism among men and a negligible effect among women. Conclusions: Those workers that are not satisfied with their work have higher rates of absenteeism.

Palavras-chave : Absenteeism; Hospital; Job satisfaction; Organizational culture.

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