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Información tecnológica

versão On-line ISSN 0718-0764

Resumo

LOPEZ, Marcelo; HERNANDEZ, Albeiro  e  MARULANDA, Carlos E. Processes and Knowledge Management Practices in Production Chains of Colombia. Inf. tecnol. [online]. 2014, vol.25, n.3, pp.125-134. ISSN 0718-0764.  http://dx.doi.org/10.4067/S0718-07642014000300015.

The aim of the work was to determine the ability of Colombian companies to manage their knowledge in some of the most important productive chains of the country. A total of 321 companies were evaluated in relation to skills, processes and practices to manage knowledge. Companies show progress in the fields of metallurgy and information and communications technologies, but deficiencies in the health chain and agroindustry. This study contribute to the academic community and the productive chains in the country with the necessary elements for establishing a base of the present situation of knowledge management, that allows proposing alternative actions, programs and projects for their own benefit.

Palavras-chave : knowledge management; evaluation of knowledge management practices; processes; competencies.

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