Abstract

JIMENEZ-PITRE, Iris A; MARTELO, Raúl J  and  JAIMES, José D.C. Government School based on ICT: A Key Strategy for Achieving Digital Empowerment, Accessibility, and Integrality. Inf. tecnol. [online]. 2017, vol.28, n.5, pp.75-86. ISSN 0718-0764.  http://dx.doi.org/10.4067/S0718-07642017000500010.

This research identifies the technological competencies of Colombian public officials in the municipality of Riohacha to detect the digital divide that prevents the approach of these officials to citizens. With a qualitative-quantitative methodological approach based on a study case, a questionnaire is applied to 35 representatives of the mentioned municipality. The quantitative results are located at the low level, showing that they almost never use the potential of ICT to meet the needs of the population in terms of the services offered by the government, while the qualitative data responds to the socio demographic characteristics of sampling. Consequently, a government school is proposed in this paper for the training these officials in Information and Communication Technologies, so they can offer better service to the citizens.

Keywords : digital empowerment; digital accessibility; integration; government school; ICT training.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )