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Información tecnológica

On-line version ISSN 0718-0764

Abstract

MORALES, José R.; AREVALO, Danny X.; PADILLA, Carmen P.  and  BUSTAMANTE, Miguel A.. Level of Satisfaction and Intention of Repeating the Touristic Visit. The Case of Canton Playas, in Ecuador. Inf. tecnol. [online]. 2018, vol.29, n.1, pp.181-192. ISSN 0718-0764.  http://dx.doi.org/10.4067/S0718-07642018000100181.

This work studies the relationship between various attributes that may explain the perceived satisfaction of tourists and their influence on the intention of repeating the visit to the Cantón Playas, Ecuador. The study considers some socio-demographic characteristics of the respondents such as marital status, age, monthly income, city of origin and whether they travel alone or accompanied. A survey was applied to a final sample of 556 tourists in two periods of local holidays. A binary logistic regression analysis was used as a tool to determine the likelihood of repeating the visit. The main results of the model showed that the socio-demographic variables level of education, city of origin and accompanied traveling, as well as attributes related to the variety of the touristic offer, price, climate and distribution channels are statistically significant. In other words, those who responded positively to the four attributes have a high level of education, live in surrounding areas and travel accompanied, are more likely to repeat the visit to Playas.

Keywords : tourist satisfaction; visit repetition; binary logistic regression; touristic attributes.

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