SciELO - Scientific Electronic Library Online

 
vol.21 número1Análisis de la calidad de la energía en un centro de cómputosDesarrollando sistemas de información centrados en la calidad de datos índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Journal

Artigo

Indicadores

Links relacionados

Compartilhar


Ingeniare. Revista chilena de ingeniería

versão On-line ISSN 0718-3305

Resumo

GASCA-HURTADO, Gloria Piedad  e  MANRIQUE LOSADA, Bell. Software outsourcing risk taxonomy. Ingeniare. Rev. chil. ing. [online]. 2013, vol.21, n.1, pp.31-53. ISSN 0718-3305.  http://dx.doi.org/10.4067/S0718-33052013000100005.

In recent years, the software outsourcing (SO) strategy for organizations has become a useful and important alternative, as well as SO projects. SO projects have many complexities due to several factors affecting management. These complexities and importance of SO require that successfull projects meet a parameter set: budget, cost, schedule, among others. This requirement can be met through the implementation of methods and techniques of risk management (RM). RM is a process to prevent problems, establish actions to follow, and monitor the project to ensure success. Likewise, it is considered a key process in making decisions about risks. In this paper, we present a proposal for the risks identification related to software outsourcing process. Risk identification is the basic activity on which rests the success of RM process. Our proposal is a risk taxonomy of SO, consisting in a hierarchical classification structure based on the RM of SO projects. The taxonomy was validated in a study case: Project of pre-developed software acquisition. The results have been useful for the organization and for the refinement of the proposal, thanks to lessons learned.

Palavras-chave : Risk management; software outsourcing; taxonomy; process improvement; software engineering.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )

 

Creative Commons License Todo o conteúdo deste periódico, exceto onde está identificado, está licenciado sob uma Licença Creative Commons