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Psicoperspectivas

versión On-line ISSN 0718-6924

Resumen

NAIL KROYER, Oscar; GAJARDO AGUAYO, Jorge  y  MUNOZ REYES, Máximo. The Critical Incidents Analysis Technique: A Tool for the Reflection of Teachers' Practices in School Coexistence. Psicoperspectivas [online]. 2012, vol.11, n.2, pp.56-76. ISSN 0718-6924.  http://dx.doi.org/10.5027/psicoperspectivas-Vol11-Issue2-fulltext-204.

Critical incidents are events that are present in every organization. The analysis of these incidents was converted into a methodology that identifies and reflects on the most common disturbances present in classrooms. This article describes the usefulness of the Critical Incidents Analysis Technique (CIAT) as a tool to improve the coexistence in classroom. It is also a learning tool about situations of conflict for practicing teachers and teachers in training. At the same time it serves to enhance the instructional leadership in the classroom, allowing the visibility of problems faced by teachers.

Palabras clave : critical incidents; classroom management; school coexistence; classroom climate.

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